Freehold.Pro and Resident both support block management in the UK. Resident is a cloud platform for managing agents with service charge accounting Section 20 alerts BACS and leaseholder portals. Freehold.Pro is built forsmall blocks and RTM companies that want the same clarity without agent scale or unit based pricing.
Freehold.Pro is built for small blocks (3–10 flats) and RTM.Service charge accounting compliance scheduling resident portal and per-block pricing with no per-user fees.
Resident is a full block management platform for managing agents with service charge demands bank reconciliation Section 20 alerts works orders and a leaseholder portal. Pricing is tiered by unit count and is not aimed at small self managed blocks or volunteer directors.
Bottom Line...
For RTM companies and small self managed blocks Freehold.Pro is the better fit. For managing agents who run many blocks and need deep service charge and Section 20 workflows Resident is the stronger option.
Choose Freehold.Pro if you are an RTM company or share of freehold that runs one or a few small blocks and wants service charge accounting compliance scheduling and a resident portal without agent scale or unit based pricing.
Choose Resident if you are a managing agent who runs many blocks and units for clients and needs full service charge accounting Section 20 compliance BACS and works order workflows across a large portfolio.
For self managed blocks with volunteer directors Freehold.Pro is usually the better fit. For managing agents with many blocks and units Resident is built for their accounting and compliance workflows.
Directors don't realise they are legally responsible.
Small RTM companies often unknowingly miss fire safety checks, records, and documentation requirements. Freehold.Pro structures and logs these automatically.
The admin slowly becomes a second job.
Volunteer directors end up acting as accountants, secretaries, and compliance officers. Freehold.Pro centralises everything so directors spend minutes per week, not hours.
Leaseholders start questioning the accounts.
Most disputes in small blocks come from unclear service charge records. Freehold.Pro gives every leaseholder visibility into spending and documents.
The only escape feels like hiring a managing agent.
Many blocks appoint managing agents just to cope with admin. Freehold.Pro lets blocks stay self-managed without losing organisation.
Most small RTM and self-managed blocks don't need a managing agent, they need a simple system to stay compliant and organised. Freehold.Pro was designed specifically for 3–50 unit buildings.
Get started freeResident is built for managing agents who handle service charge accounting Section 20 major works alerts bank reconciliation BACS and works orders across many blocks and units. It offers a leaseholder portal and cloud access with pricing tiered by unit count. Freehold.Pro is built for RTM directors and self managed blocks with service charge accounting compliance schedules and a resident portal in a block centric view. If you run a portfolio for many clients Resident helps you control demands reconciliation and Section 20. If you are a small RTM board Freehold.Pro gives you the same clarity without agent scale.
Resident automates service charge demands bank feeds reconciliation Section 20 alerts and works orders for managing agents across many blocks. Freehold.Pro automates block specific workflows such as service charge cycles compliance schedules fire checks and resident updates. Both support leaseholder visibility. Resident is tuned for agents who move between many sites. Freehold.Pro is tuned for directors who want one block in one place.
Resident supports managing agents with Section 20 threshold alerts works order workflows and accounting standards across multiple client blocks. Freehold.Pro focuses on block compliance and director duties such as fire safety inspections and document evidence. Both help with records and transparency. Freehold.Pro keeps the view block level for directors. Resident keeps the view portfolio level for agents.
Day to day Resident fits property managers who handle many blocks with shared accounting BACS and works order workflows. Freehold.Pro fits directors of one or a few blocks who want a clear picture of money tasks and resident communication for their block only. Both offer leaseholder portals. Resident portals sit in the context of an agent managing many blocks. Freehold.Pro portals sit in the context of the block and its directors.
Freehold.Pro wins when you have a small RTM or self managed block want simple block centric accounting compliance and a resident portal and do not run a managing agency with many client blocks.
Resident wins when you are a managing agent with many client blocks and units need full service charge accounting Section 20 workflows BACS and works orders and work with a team that manages multiple sites.
Freehold.Pro is ideal for small blocks where directors share tasks. Resident can serve small blocks but its pricing and layout are aimed at agents who manage from 50 units upward.
Resident is built for large portfolios with tiered pricing and multi block accounting. Freehold.Pro targets smaller blocks so very large portfolios may be better served by Resident or similar agent software.
Freehold.Pro is designed for RTM and shared freehold with director responsibilities at the centre. Resident can work with RTM clients but its primary audience is managing agents rather than resident directors.
Freehold.Pro is not a landlord portfolio tool. Resident is focused on blocks for managing agents not individual landlord portfolios though agents may use it alongside other systems.
The transparency that Freehold.Pro brings is it greatest feature (imo)
John Hewitt
Block Manager
BN3 1AH
Having everything in one place is an absolute gamechanger, no more searching through email threads to find important documents
Richard Harrison
Director
TCD Property Ltd
Freehold.Pro cut our admin time by half.
Jane Smith
Director
ABC RTM Ltd
