Accessibility Statement

We believe that everyone should be able to access and use Freehold.Pro, regardless of disability or the technology they use to browse the web. Accessibility is not an afterthought for us — it is built into how we design and develop our platform from the start.

We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is the standard recommended by the UK Government and the Web Accessibility Initiative (WAI). We review our accessibility regularly and address issues as they are identified.

The following measures have been implemented across the Freehold.Pro website:

• Semantic HTML throughout — correct use of headings, landmarks, lists, and buttons so screen readers can navigate the page accurately
• Sufficient colour contrast — all text meets WCAG 2.1 AA contrast requirements against its background colour
• Keyboard navigation — all interactive elements including menus, accordions, and buttons are accessible and operable by keyboard alone
• ARIA labels on icon-only links — social media icons and other non-text links include descriptive labels for screen reader users
• ARIA attributes on interactive components — the mobile navigation menu and FAQ accordion use aria-expanded to communicate state to assistive technologies
• Descriptive alt text on meaningful images — all images that convey information include appropriate alternative text
• Decorative images marked appropriately — images that are purely decorative are hidden from screen readers using empty alt attributes
• Responsive design — the website is fully usable on mobile, tablet, and desktop devices
• No content that flashes more than three times per second — we do not use animations that could trigger photosensitive conditions
• Video content includes a play/pause control — users can control all video playback

We are transparent about areas where we are still working to improve:

• Cookie consent — we intend to introduce a cookie consent mechanism in the future. When we do, it will be fully accessible and keyboard operable
• Skip to content link — we are in the process of adding a visible skip navigation link to allow keyboard users to bypass the main navigation more easily
• Platform application — our web application at app.freehold.pro is under active development and is being built with accessibility in mind. We will publish a separate accessibility statement for the application as it matures

We are committed to addressing these limitations as part of our ongoing development. If you encounter any issue not listed here, please let us know using the contact details below.

We use the following methods to test and monitor accessibility:

• Automated audits using Google Lighthouse on all key pages
• Manual keyboard navigation testing on desktop and mobile
• Colour contrast checking using the WebAIM Contrast Checker
• Screen reader testing using VoiceOver on macOS and iOS

We run accessibility audits whenever significant changes are made to the website and aim to maintain a Lighthouse accessibility score of 100 across all pages.

We want to hear from you if you experience any accessibility barriers on our website or platform. Your feedback helps us improve for everyone.

If you cannot access any part of the Freehold.Pro website, or if you find that something is not working as expected with your assistive technology, please contact us:

• Email: info@freehold.pro
• Post: Freehold.Pro Limited, 2nd Floor Stanford Gate, South Road, Brighton, BN1 6SB

When reporting an issue, it helps us if you can tell us which page or feature you were using, what assistive technology or browser you were using, and a description of the problem you experienced. We will acknowledge your report within 2 working days and aim to resolve or provide an update within 10 working days.

Freehold.Pro Limited is a private sector organisation. The Public Sector Bodies Accessibility Regulations 2018 do not apply to us. However, we are subject to the Equality Act 2010, which requires us to make reasonable adjustments to ensure disabled people are not placed at a substantial disadvantage when using our services.

If you are not satisfied with how we have responded to your accessibility concern, you may wish to contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or call 0808 800 0082.

Freehold.Pro Limited relies on the following technologies for the conformance of this website:

• HTML5
• CSS
• JavaScript
• WAI-ARIA

This website has been tested on the following browsers and assistive technologies:

• Google Chrome (latest) on macOS and Windows
• Safari (latest) on macOS and iOS
• VoiceOver on macOS and iOS
• Keyboard-only navigation on Chrome and Safari

This accessibility statement was last reviewed and updated on 30 April 2026. We review and update this statement whenever significant changes are made to the website or when new accessibility issues are identified and resolved.